• Installment will be from the exchange in 3 installments if the installed amount is from 500 L.E. to 1000 L.E.
• For the amounts from 1000 L.E. to 2000 L.E. , the areas ' managers are the delegated persons for distributing installments .
• For the amounts from 2000 L.E. to 4000 L.E. , the CDCs are the delegated persons for distributing installments .
• For the amounts more than 4000 L.E. , the vice chairmans for operation & maintenance are the delegated persons for distributing installments .
Procedures of paying the bills :
• Payment in the allowed time is with no penalty
• Payment after the second or the third month will be including 1.5% penalty fees for every delayed month with a minimum limit 10 L.E.
• The service will be cut off from the fourth to the sixth month until paying the bill with the penalty fees 1.5% for every delayed month with a minimum limit 10 L.E.
• At the seventh month all the procedures will be repeated again for contracting the service .
• You can complain during the first month after paying the local calls bill, until finishing the checking of the long distance calls service. You can go through an installment system by coordinating with the Commercial Relationship Sector.
- Internet payment through our site click
here
- By cash or credit card ( Visa & MasterCard ) at all Telecom Egypt shops & Central offices.
- By credit debit from your bank account ( this service is available with most leading banks ) .
- hrough select ATM machines with CIB bank.
Procedures of paying the bills :
• Payment in the allowed time is with no penalty
• Payment after the second or the third month will be including 1.5% penalty fees for every delayed month with a minimum limit 10 L.E.
• The service will be cut off from the fourth to the sixth month until paying the bill with the penalty fees 1.5% for every delayed month with a minimum limit 10 L.E.
• At the seventh month all the procedures will be repeated again for contracting the service .
• You can complain during the first month after paying the local calls bill , until finishing the checking of the long distance calls service .
You can go through an installment system by coordinating with the Commercial Relationship Sector
Firstly , installment for the domestic bills :
• Installment will be from the exchange you follow if the installed amount is less than 500 L.E.
• For the amounts from 500 L.E. to 1000 L.E. , the areas ' managers are the delegated persons for distributing installments in 4 or 5 installments according to the customer situation .
• For the amounts from 1500 L.E. to 3000 L.E. , the CDCs are the delegated persons for distributing installments .
For the amounts more than 3000 L.E. , the vice chairmans for operation & maintenance are the delegated persons for distributing installments
- Internet payment through our site click here
- By cash or credit card ( Visa & MasterCard ) at all Telecom Egypt shops & Central offices.
- By credit debit from your bank account ( this service is available with most leading banks ) .
- Through select ATM machines with CIB bank
