| Tell us what you think |
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We are celebrating Telecom Egypt's 150th Anniversary, and we care to listen to your opinion in the services we offer you. Knowing what you think, will help us understand your needs more and serve you better. So please, fill out the form to help us help you. |
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Please evaluate these services according to your degree of satisfaction (1=very bad and 5=very good) then, mark an answer to show how important this service is to you (whether you are using it or you are not) (5=very important and 1=not important at all) |
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| Easy payment of the bill |
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Availability of different ways
to pay the bill |
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| The accuracy of the bill |
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Sufficiency of the bill's
details |
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Issuing the bill every
3 months |
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| Home delivery of bills |
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| Maintenance of line |
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| Speed of problem resolution |
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| Ease of procedures inside Telecom Egypt's departments |
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Contract procedures for a
new service subscription |
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| Speed of installation after subscription |
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| Employees' treatment of customers |
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Availability of Marhaba
Prepaid Cards |
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| Availability of a single contact point to solve all problems |
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| Availability of Telecom Egypt's phone cabins |
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